Bad client service
<p>I did not recieve my itemised billing this month. I contacted the call centre 7 times on 4 different days. Everytime they just promise to sort it. My contract is more than R3000 pm. Why do I need to beg for something that I pay. They are useless!!!! I request to speak to a manager!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
still no one contacted me.
still no one contacted me.