Bad client service

Took my phone for a repair One consultant said I'll get it after 3 days Cool mind you I took my phone there on Tuesday Saturday I went to check if it's done Now I getting a different story #it takes a week or two I was so shocked because the first consultant didn't highlight that I called on Monday they said it'll be ready after 2 Fine after 2 I called again only to be told no its not yet ready

On Tuesday around 11 I went there I waited for 45 min there only 3 consultants helping The branchwas packed clients didn't even know where to sit They were roaming around others even gave up

It was my turn around past 12 I went to the desk and that guy said it's not ready I was he must just give me my phone ill take it somewhere

He went to the back and came back he said it's done just that the technician did not close the incident on the system

Imagine

I will never set a foot again at Vodacom Greenacres Mall Port Elizabeth