SM
Sharon M
1 reviews | Active since Mar 2019
31 Mar 2019, 21:43
Bad. Cannot e mail with a cancellation
Bad. I am trying to send an e mail to cancel a debit order. I cannot hang on a phone forever. No e mail. Capability to send to .
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Replies (2)
Vodacom's replyOfficial
01 Apr 2019, 07:18 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Apr 2019, 07:18
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
SM
Sharon M's updateReviewer Update
01 Apr 2019, 11:49Still cannot contact Vodacom via email. Is that because they do not want you to have proof of the interaction
SM
Sharon M's update01 Apr 2019, 11:49
Reviewer Update
Still cannot contact Vodacom via email. Is that because they do not want you to have proof of the interaction