Bad call centre service and lies

<p>So u dont really know where to start. I have to conplain once again that i never recieved this bonus airtime after recharging with the amounts indicated. First thing i checked when i recieved the messages indicating that i got bomus airtime is my balance and the only airtine that shows is my R12 that i have recharged with. I also check the data i have available. So u called the call centre to try and find out whats happening. I called yesterday 13 November round about 1900 side. The first attendant listened to me and then asked me for my number in order to assist me. I just started telling her and then she dropped my call and i got the tone to rate the assistance which i received. I then called again and got someone to assist me. This time they however told me that i did recieve the bonus airtime and that it was used up. This is such a ly as i made sure to check after usage and the only airtime that was used is my R12. So now i never recieved my bonus airtime and im also told that i did receive the airtime so now they say that im a ****. So today i decided to take an airtime advance of R10 as i had no money on me to buy airtime. I needed data so i found the best option which was the just for me data bundle. 30mb power bundle for R2. Then i got this message </p> <p> </p> <p>Your 30MB data to use in the next hour has been activated to use until 14/11/2016 23:59. </p> <p>Now i never asked for 30mb for an hour it said power data bundle, not power hour. However it also indicated that it is valid for use until 23:59 which is for the day. I baught 4 bundles which put me on 120mb and then after an hour it was gone. No data. I never used 120mb.</p> <p>I am so tired of all this issues... vodacom is having issues and its clearly affecting my usage. I think i should get cell c to but me out of this contract as things are getting really bad and call centre assistance was just so terrible that its a waste to try and speak to them.</p>