1 reviews | Active since Dec 2015
Bad Call Centre. Bad attitudes. Bad service.
I bought 500MB of data on the 29th of Nov and after about 5mins of simply surfing the net, making Google searches, I get an SMS saying my data has been depleted. How when the only thing I've been doing is just Google searches. I've been through 2 call centre agents who said they'd help and to this day (1st Dec) nothing has happened. I called again today and the guy was extremely rude with a ********** attitude who actually gave up on helping me. I've had this phone for ages and I've bought more data than this, and even less data than this, I've had the same amount of apps and my automatic software updates are off, this has never happened. Ever. I wanted my data back but figured that I don't need this kind of stress, I've actually had it with Vodacom and their service as well as their rude and unhelpful call centre agents. I'm thinking of hopping onto 8ta? I hope someone can help by sharing their experience with 8ta.
As discussed, I have sent you an email regarding data usage. Thank you for your continued support.
Kind regards,
Wayne
As discussed, I have sent you an email regarding data usage. Thank you for your continued support.
Kind regards,
Wayne
