WC
Werner C
1 reviews | Active since Mar 2018
11 Jul 2022, 09:34
Bad call center experience
How can a company like Vodacom have call centers when they just drop the calls whenever they like. How are you as a customer to solve a problem. Stores can't help us now this is how they treat customers.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
11 Jul 2022, 10:16Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply11 Jul 2022, 10:16
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
WC
Werner C's updateReviewer Update
12 Jul 2022, 09:5724 hours later and no calls as promised. Like I said. Vodacom is the worst company when it comes to service. They just don't care
WC
Werner C's update12 Jul 2022, 09:57
Reviewer Update
24 hours later and no calls as promised. Like I said. Vodacom is the worst company when it comes to service. They just don't care