JN
Justice N
1 reviews | Active since Apr 2015
02 Mar 2021, 17:03
Bad call center experience
A zero star perfectly describes the amount of frustration I have experienced with Vodacom for the past two days. Trying to cancel a contract or an upgrade has been somewhat a nightmare. You’d swear cancelling of services is a sign of *****.
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Vodacom's replyOfficial
03 Mar 2021, 07:29 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Mar 2021, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team