SZ
Sinovuyo Z
1 reviews | Active since Dec 2018
23 Aug 2023, 11:08
Bad
I have been without internet for the past 5 days and i am a paying customer who never misses any papyment the service is very poor there is no help at all,been waiting for my internet to be fixed nothing,even ask to speak to the manager still no assistance,i an very dissappointed with Vodacom with the amount of no caring about their customer,i really do not recommend anyone to use their fiber if you have options,Still calling hem now to ask for assistance i can not do anything,my son has school work that needs the internet he cannot do anything.
Helpful (0)
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Replies (1)Vodacom's replyOfficial
23 Aug 2023, 12:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Aug 2023, 12:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
