LM
Larissa M
1 reviews | Active since Apr 2014
18 Oct 2019, 11:53
BAD BUSINESS ETHICS
It is day 18 and still the Fibre line has not been released by Vodacom. It's been canceled.....which they know how to do very well, but they want to frustrate clients and doing this deliberately. Please accept the fact that your services are getting bad and allow your clients to move on to service providers of their choice and not to be held at GUN POINT BY WHAT YOU ARE DOING.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Oct 2019, 18:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Oct 2019, 18:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Nov 2019, 09:00Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, you have confirmed that the issue is resolved.
Apologies for any inconvenience this may have caused.
Apologies for any inconvenience this may have caused.
Regards,
Consumer Website Team
Vodacom's reply04 Nov 2019, 09:00
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per discussion, you have confirmed that the issue is resolved.
Apologies for any inconvenience this may have caused.
Apologies for any inconvenience this may have caused.
Regards,
Consumer Website Team