LS
Leslin S
1 reviews | Active since Sept 2019
03 Aug 2025, 15:27
Bad business
I was called stating I am a valued customer and wanted to offer me a discount. Now I have a higher bill not caring if I can afford it. The recordings will show if they have it that they offered discount. This has me sick to my stomach. This was my last renewal and I am done with Vodacom. People plek be aware.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
04 Aug 2025, 06:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Aug 2025, 06:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team