Bad Billing Service

<p>I am terribly upset with Vodacom billing. For the month of April my bill was an entire R770.00 more that what I usually pay every month. I am really upset about this, as it for a charge that i am not even aware of and they are now blaming me. After speaking to a consultant she stopped the extra charge of month to month data purchase but on the 1st of April once again i receive the data meaning at the end of this month i will be billed again. i then call again and spoke to a new consultant who logged a my enquiry and advised me she would call me the Wednesday with feedback yet as i thought she never called.</p> <p>After a 3rd call i was told they need to investigate my query...... WHATS TO INVESTIGATE you billed me for something i didnt purchase. i convert my R350 airtime to data every month Y would i purchase a 3gig data aswel. To add the 3 gig data on *111# cost R399 and on my bill its R269 so i am totally confused</p> <p>Ref: 1- ********** ********** </p> <p>Please can someone assist. It is my 30th birthday in a week and i would like my money in my account before that.</p> <p> </p> <p>regards</p> <p>Furious</p>