TM
Tebogo M
1 reviews | Active since Nov 2021
17 Nov 2021, 10:15
Bad bad vodacom contract service
I ask to terminate cellphone contract before expires & they have records but they choose not to terminate on time and it goes on to 2 months sending me Airtime which they fail to take it back, today I'm handed over to their lawyers after even failed to remove outstanding amount. Their mess ruined my credit score.
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Vodacom's replyOfficial
17 Nov 2021, 11:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Nov 2021, 11:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team