1 reviews | Active since Mar 2014
BAD, BAD VODACOM
My issue with Vodacom started on the 25th January 2023 and to date NOTHING has been done to resolve my matter.
I have been a loyal Vodacom customer since 1994 AND THEY DO NOT CARE.
I have 4 contracts which were due for upgrade. I received a call from a sales agent who was going to upgrade all 4 contracts
They put me on the most ridiculous contracts, so I called to cancel them AND GUESS WHAT, The cancellation was not done.
They have since "supposedly upgraded me another 2 times" AND STILL, these Quotations are NOT what the Salesperson told me I would get.
I have called Vodacom about 30 times, have numerous ref numbers and am always told someone will call you back tomorrow.
The old adage goes:....Tomorrow NEVER comes.
PLEASE could someone call me back
