TR
Theo R

1 reviews | Active since Nov 2016

08 Mar 2018, 14:08

BAD BAD Vodacom

I logged a review here earlier in the week on this platform about how BAD Vodacom customer service is, they said the will contact me, still nothing.

Long story short, 1 line was due for upgrade, which we did and received a new device. Then Vodacom cancels the contract and expect us to pay the contract and device amount?

Rediculous

0
Replies (2)
Vodacom
Vodacom's reply08 Mar 2018, 15:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

TR
Theo R's update16 Mar 2018, 11:59
Reviewer Update
Still NO REPLY FROM YOU!!!!!!!!!!