1 reviews | Active since Jul 2016
Bad bad super bad service.
<p>I upgraded, 27 Me I 2016. I repeatedly asked the consultant at vodacom if I ONLY will pay what advertised. She said yes. Again I asked and she say yes again. Only to find out that my debit order are about rubble what she said in the first place. The the phonecalls begin. Every time there are another excuse and another reason. TodayagainI was on the phone with them for more than a hour. Still no understandable explanation. Never everagain will I recommend Vodacom to anyone. First the said the will payment back,then the will load the extra money as data, ten this then that. Pathetic. And all the supervisors and managers always has an excuse why they cannot speekto you. Where else can we go to get what belongs to us from Vodacom. One of the many reference numbers are 1# ********** 4920</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
