BAD BAD SERVICE VODOCOM SUCK

This is how it started. i upgraded my phone via the internet and everything was so good i was so impressed with the site and that i did not have to go in to do it as i usually did. so i was so impressed. okay so i upgraded to a iphone 6 and i saw that i should expect delay and it's fine because i would wait because that was the phone i wanted. everything was done and i got my order number via sms and i waited patiently but then after 2 weeks of waiting i received a sms saying that my upgrade had been reversed and my contract term reset back. I phoned the number given to me on the sms to find out what was going on and i was so angry because the one agent transfered me to another at the end of the day i was transfered to 9 people already and no one could give me an answer. i was cut of by to consultants on purpose because they could not handle my temper. but what they did not understand was that my upgrade was reversed and that i should now upgrade again and go back to the line to wait again. i was already waiting 2 weeks and i was prepared to wait another 2 or 3 weeks but to be placed at the back of line again and start all over because the just reverse your order without phoning u