AM
Abdullah M

1 reviews | Active since May 2015

12 May 2015, 19:49

Bad Bad service. Vodacom is useless.

I received a faulty phone. Sony Xperia L. <br> I sent my phone 3 times for repairs and nothing has been fixed. <br> I am a contract client with vodacom for over 5 years now. This treatment is unreasonable. <br> My phone reboots the whole day. It cannot update apps. The phone freezes. After it reboots my phone battery goes very low. After a simple call the entire phone freezes and it has to be switched on and off to work again. <br> I will not be taking this phone for further repairs without a replacement phone that is android. I need this phone because of emails and the nature of my business. Or I will receive a new phone. <br> I left this situation far too long.

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Replies (1)
Vodacom
Vodacom's reply13 May 2015, 10:29
Official
Hello Abdullahmoosajee,

Thank you for making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards

Consumer Website Team