1 reviews | Active since Oct 2016
BAD BAD SERVICE VODACOM CLEARWATER
<p>Please can someone tell me how long must I wait for a Manager to phone me back with an update, on a stuff up that Vodacom Clearwater mall made? -Switching me over to another package, without my consent, now i have fight, andwait a whole month before it's fixed, and wait for feedback on what's going on...</p> <p>RIDICULOUS.</p> <p>How many times do i need to convey my disgust, before a " Store Managers" take me serious enough to phone me back? </p> <p>Vodacom Clearwater has no idea what customer service is.</p> <p>-They cannot help me, they don't want to help. They ignore my calls, no one calls back, when i ask for the Regional Sales Manager's contact details, they ignore me. </p> <p>Waisting my time.. </p> <p>NO CUSTOMER SERVICE. NO CARE. NO IDEA WHAT THEY ARE DOING. NO PASSION.</p> <p>---- Please can someone, anyone let me know with whome i need to chat to get things done? MTN or CELL C ?</p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
