MR
Miche R

1 reviews | Active since Nov 2014

10 May 2022, 14:49

BAD BAD service turn around time

it took them almost 5 months to do my relocation, just to have it done on April 23rd and still to date my line is not activated

i call in everyone says they escalating it just to never hear from then again

on the line for 1 hour and still a manager cant even assist

this service it absolutely pathetic

0
Replies (1)
Vodacom
Vodacom's reply11 May 2022, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team