BAD BAD SERVICE! NO ONE KNOW'S WHAT THEY ARE DOING
<p>After emails phone calls,.... a week and my account is still not soreted and do not show a credit and blocked.... is the legal, customer care and account's department know what they are doing. As the one 's say it is legal department the other one say is customer care and the onther one say is account? IS THERE A SYSTEM IN PLACE OR DO VODACOM JUST DON'T CARE AT ALL. THIS WHOLE ISSUE IS AGAIN OF CONTRACT THAT WAS CANCELED AND NEVE EVER BEEN DONE ON YOUR SIDE. MY CREDIT AIRTIME IS NOT SHOWING FOR 4 MONTHS, MY ACCOUNT SHOW BLOCKED. EACH ONE SAY THEY COMING BACK TO YOU. THAT IS WHERE IT ENDS.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
