BAD BAD SERVICE: Migrate /Payment issue

<p>Me and Vodacom again, i am so tired of the same **** all over again!!!!!!!!</p> <p>On 27/9 I requested a prematue cancellation quote. I received the quote 1- ********** 6883 from Vodacom the same day.</p> <p>On 29/9 i have send all the signed and relevant documentation back to then on e-mail address ********** Received a reply bak from that same e-mail address.</p> <p>I paid the money on the 29th. Confirmed with Joyce Mekgoe the transfer procedures.</p> <p>On 5/10 I received a mail from Vodacom saying that the cancellation was successful and they confirmed that payment was received.</p> <p>On 11/10 I received my statement showing that the amount I paid for the cancellation was showing as a credit on my account. Now they DO NOT deduct my other contract from my bank BUT DEDUCTING IT FROM THE MONEY I PAID FOR THE PREMATURE CANCELLATION!!!!!!!!!!!!!!!!!!!!!!!!!!!!</p> <p>I phoned them on several occasion to rectify this, but to no avail. </p> <p>They have no idea what I mean.</p> <p>Vodacom you better listen i paid that money for a premature cancellation not for the luxury of deducting that money for my other contract. And you must understand that you are not the only service providers there are many others that can give much better service that VODACOM.</p> <p>I WANT THIS TO BE SORTED ASAP.</p> <p>I have been a client for many years. And by the looks of it you can't kleep up with the complaints coming in on HELLO PETER, because that is the only way that you actually respond to us as your clients.</p> <p>I must be truthful but I am sick and tired of the poor service I receive from Vodacom, and will be starting to lookout for someone else as a service provider.</p> <p> </p>