BAD BAD SERVICE FROM VODACOM
<p>Vodacom deleted my number instead of moving it to prepaid from 1/9. It took me a week to get it reactivated again. Phone calls to the customer care call centre, visiting various Vodacom shops. Last week I was on the phone for almost one and a half hour to try and get it sorted out - being transferred from one department to the other and eventually being cut off. Now that my number is reactivated, I have been put on a contract which I did not request. Again on the phone for 40 minutes today and eventually also being cut off and still this issue has not yet been sorted out!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
