BAD BAD SERVICE FROM VODACOM
<p>My cell phone contract with Vodacom expired. I then requested them on 19/8 to move my number to prepqaid from 1/9 as MTN has better deals on the Ipohne. On 31/8 I had no network service and when I called the call centre I was informed that my number was deleted and not moved to prepaid as requested. The whole of 31/8 was spent on calls to Vodacom and driving around from one Vodacom shop to the other and without any real progerss made. A couple of e-mails to Vodacom as well which were red but no response at all! It took me almost a week to get my number reactivated again and still it is not right!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
