BAD BAD SERVICE

Terrible is not even the words that I can use to describe Vodacom. I'm an private customer from 1999/2000 at Vodacom. There service is going more down the drain every year and unfortunately I have 10 contracts with them and need to wait my term out to join another service provide. Due to staying in Pretoria Rural the signal is very bad and Vodacom came to install an signal booster +- 15 years ago. However the lightning in March 2021 damage a lot of my appliances as well as the signal booster. I have reported the fault to Vodacom and on the 23rd of March 2021 an technician send me a message and promised to come and inspect the booster on the 26th. I must say to no surprise that it never happened. Every week I had phoned Vodacom to asks feedback and the answer was that someone will phone me back. Now I do not know if Vodacom expect me to stay 24/7 in the same spot where I can get signal untill they can reach me as the query is regarding NO SIGNAL. Today after spending nearly an hour on the line with Vodacom I'm still no closer to an answer. The only funny thing is that my Rain wifi work perfectly in my house and quest what ..... they use Vodacom towers. Now tell how does this work.