Bad bad service. Don't deliver their promise.

Item: Vodacom
Rating: 1
Author: Bukiwe S

I Want to cancel. you did not deliver on what you said. Why am I on 75mp Fibre whereas I was told it would be rectified. Please cancel this I don't want it anymore I never app**** for this. You deducted R1800 for what? No man. I can't be going back and forth for proper service it's draining. This my time and money

Helpful (0)

Replies (2)

Vodacom's replyOfficial

21 Aug 2024, 07:58

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply21 Aug 2024, 07:58

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Bukiwe S's updateReviewer Update

28 Aug 2024, 07:10

You have closed this query without solving my issue. I would like this sorted ASAP and refund my money

Bukiwe S's update28 Aug 2024, 07:10

Reviewer Update

You have closed this query without solving my issue. I would like this sorted ASAP and refund my money