BAD BAD SERVICE

I took out a contract cellphone from Vodacom. On lockdown I contacted Vodacom and the consultant that helped me freezed the contract for 3 months. They said it would be prepaid. All good now I am paying the contract and every month it becomes more and more. The consultants keep on calling me for banking details to do a debit order. These days you have to be so scared but not one is really attending to my request or query, the more they call the less they care. Yester I went to pay my contract again and again it stated I still owe more than 600r even thou i actually according to my calculations and based on the first agreement i owe 250. Now if you dont pay the 600r they cut your line. This is really ridiculous and a ******* from vodacom. We are already struggling out there and trying to make ends meet and then you still want money out of us. I can refuse to pay but then my line get disconnected. What a f...... up. Will never again go contract. I am happy with pre paid.