AVdB
Antoinette Van der Berg

1 reviews | Active since Jan 2013

04 Jan 2025, 07:02

BAD BAD SERVICE!!!!!!

Worse service ever. After being a loyal client for about 30 years I am starting to cancel my contracts. There is about 10. We changed our fibre in Nov and somebody didn't do their work and after I called again only 8 days later it was done so I had to pay the high amount again because of *********** people.

In Dec we upgraded a phone. They never send the watch as per upgrade. Upgraded the wrong nr. Now this is my problem and not the *********** people. Really what kind of service is this.

0
Replies (1)
Vodacom
Vodacom's reply04 Jan 2025, 13:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team