AVdB
Antoinette Van der Berg
1 reviews | Active since Jan 2013
04 Jan 2025, 07:02
BAD BAD SERVICE!!!!!!
Worse service ever. After being a loyal client for about 30 years I am starting to cancel my contracts. There is about 10. We changed our fibre in Nov and somebody didn't do their work and after I called again only 8 days later it was done so I had to pay the high amount again because of *********** people.
In Dec we upgraded a phone. They never send the watch as per upgrade. Upgraded the wrong nr. Now this is my problem and not the *********** people. Really what kind of service is this.
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Replies (1)Vodacom's replyOfficial
04 Jan 2025, 13:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jan 2025, 13:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
