Bad bad service and customer relations

At the end of August my prepaid no was migrated to a uchoose flexi 65. I contacted vodacom and they told me Edgars/jet did the contract. I told them that I didn't apply for a contract or have accounts at either of these stores. They gave me the contact details of edcon. I contacted them and instructed them to cancel it. 2 weeks later and it has now been cancelled. Now my Sim card has been de registered and I have to re-rica my card. 2 vodashop could not assist me. I never wanted a contract and I feel vodacom should have contacted me to verify whether I app**** for a contract. I want vodacom to fix their mess!!! I had to buy a new simcard just to be able to phone. I HAD AIRTIME, DATA ON MY PHONE. I WANT ANSWERS. MY NO THAT IS NOT WORKING IS ***.