SB
Sjanita B
1 reviews | Active since Mar 2018
04 Dec 2024, 09:53
BAD BAD SERVICE
I have a contract starting in 2016 after 5 years I did cancel it - Now after a credit check I find that my account is at legal - No correspondence what so ever they themselves stop the debit order after I had cancel it due to the fact that the data given with the contract were not enough to use they want me to upgrade which I decline and cancel the contract
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
04 Dec 2024, 10:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Dec 2024, 10:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
SB
Sjanita B's updateReviewer Update
04 Dec 2024, 10:14Please contact me on ***
SB
Sjanita B's update04 Dec 2024, 10:14
Reviewer Update
Please contact me on ***
SB
Sjanita B's updateReviewer Update
04 Dec 2024, 10:44They send me a number to WhatsApp this person does not understand the matter and want to send me deals PLEASE assist I do not want to talk to *********** employees
SB
Sjanita B's update04 Dec 2024, 10:44
Reviewer Update
They send me a number to WhatsApp this person does not understand the matter and want to send me deals PLEASE assist I do not want to talk to *********** employees
SB
Sjanita B's updateReviewer Update
04 Dec 2024, 12:24Did talk to my husband now we are going to cancel our business account with you that is approximately 100 000 per month - but we cannot sit with a service provider that cannot sort out this matter and then I need to wait 7 business days for them to respond and now my name is my credit score
SB
Sjanita B's update04 Dec 2024, 12:24
Reviewer Update
Did talk to my husband now we are going to cancel our business account with you that is approximately 100 000 per month - but we cannot sit with a service provider that cannot sort out this matter and then I need to wait 7 business days for them to respond and now my name is my credit score