bad bad service

good day

I am really tired now off Vodacom I had a problem with their debits the first time they deducted they could not explain why it was 2 payments the debited they blocked the phone no airtime no service they said I owed R800 on that statement they sent now I am being handed over to Hammond pole I have 2 contracts with another company which I am paying well pity both are Vodacom I really don't want anything to do with this network now they are saying I am owing R3500 where the hell is this amount coming from I told them to cancel they insisted the agent I spoke to was never really helpful will never advise my friends to use this network I will not pay this amount and frankly they are ruining my record.