HS
Hertzog S
1 reviews | Active since Jan 2016
07 Apr 2026, 16:09
BAD BAD service
Bad service, especially from employee Econa. make promises to phone you back but never do. I tried to cancel my wifi contract before the new month and now we is in the new month. phoned all ready 4 to 5 times and so they say, when I spoke to someone new so they say Escona will phone me back. but no call and she cant do even the effort to awnser my emails.
I got an offer for internet 100/50 for R676 and at the moment I pay R879 at Vodacom. I just want to know if you can give me the same deal or not.
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Replies (2)
Vodacom's replyOfficial
08 Apr 2026, 07:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Apr 2026, 07:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
HS
Hertzog S's updateReviewer Update
11 Apr 2026, 12:01Someone from vodacom contacted me on Wedneaday, and promising to sort out with my complaint. I must forward my emails with ref nr EC-2913-2NVI8J , 3days later and still no responce. This is how Vodacon handle their custimars. Not good at all and show you what bad service they give.
HS
Hertzog S's update11 Apr 2026, 12:01
Reviewer Update
Someone from vodacom contacted me on Wedneaday, and promising to sort out with my complaint. I must forward my emails with ref nr EC-2913-2NVI8J , 3days later and still no responce. This is how Vodacon handle their custimars. Not good at all and show you what bad service they give.