JL
Jabu L

1 reviews | Active since Apr 2015

10 Jul 2019, 14:03

BAD BAD SERVICE

Since 1 July 20919 I did an upgrade on one of my numbers till today I’m still waiting for that phone to arrive. I call Friday was told it’s with dispatch. Called again Monday afternoon same thing still at dispatch. Today I called AGAIN the lady I spoke to she can’t even give reasons as to why there is such delays. This is terrible service. Not sure if they have new people that don’t know their work or what!!!!!!

0
Replies (3)
Vodacom
Vodacom's reply10 Jul 2019, 16:13
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply22 Jul 2019, 14:11
Official
Good day Customer

 Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. 

Best regards,

Vodacom
Vodacom's reply22 Jul 2019, 14:32
Official
Good day Customer

 Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. 

Best regards,