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Danie D
1 reviews | Active since Aug 2016
13 Feb 2019, 17:12
Bad bad service
Again for the second time Vodacom chose to totally ignore my complaints. I am a bussiness client with about 10+ contracts, but the querries I had with billing errors have not been dealt with. I might as well move my bussiness back to MTN. Emails to the folowing indivuduals went unanswered: ********** **********
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Replies (2)
Vodacom's replyOfficial
13 Feb 2019, 17:54 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Feb 2019, 17:54
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
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Danie D's updateReviewer Update
17 Feb 2019, 19:18Still no reply from Vodacom. They have not at all attempted to get in contact with me, really this is bordering on the insane?
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Danie D's update17 Feb 2019, 19:18
Reviewer Update
Still no reply from Vodacom. They have not at all attempted to get in contact with me, really this is bordering on the insane?