1 reviews | Active since Jul 2017
Bad Bad Service
<p>for the last 7 month on my account are a Vodafone Live subcribtion. I never accepted this. but every month I pay for it. It looks like Everytime I update my phone vodacom accepted that we want these things. I dont know how to use even Vodafone live. Never used it. </p> <p>The amount very from R 500.oo to R 800.00. Welock a call on Friday6/07/2017 and yesterday 10/07/2017.</p> <p>They send a sms that i will be contacted in 2 working days. Nothing happend yet. What must we do to get this sorted out. (I want a refund for my Money)</p> <p>Vodacom are *****ing our hard earn money.</p> <p>Regards</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
