BAD BAD SERVICE

Good day

I don’t know how many emails I have written regarding this issue. I do not have a Vodacom account the address on the statement is not even my address. About a month ago I laid a complaint through hello peter . If this issue isn’t finalised this will I will take this matter directly CGSO .

Back in April a guy from Vodacom came to our complex they were running Vodacom fibre specials and he signed me up for a free 100gig while I wait for the fibre to be installed before eventually singing up with them. after 3 months I was told that o owed Vodacom. I spoke to a consultant and with no assistance just a few days ago they sent me a statement that I owe them AND I DON’T .

According to my knowledge I don’t owe you guys and I don’t have a contract with you. When the sale’s consultant came to our complex and when I spoke to him ( Leroy) telephonically he confirmed to me that the first 3 months will be for free until we have fibre and for those 3 months we would only get 100gigs for free.

Please listen to all recordings and do proper checks. I also haven’t used this service since April and I informed the lady that I didn’t take up a contract as I was still waiting for fibre .

Please get back to me asap before this take this matter further.

Regards