1 reviews | Active since Sept 2016
Bad bad service
<p>On 01 July I went into the Vodacom Customer Service centre in Menlyn and was assisted by Greg. I asked to have my contract changed from my personal name into my new business name for the purpose of claiming VAT. All the required documentation was handed in. I followed op by email on 05 August and again on 16 August to no avail. Not to mention the huge number of calls trying to get the reason for the delay which was so frustrating having been transferred from one to another department. It is now almost 3 months later without success. And that after 20 years at Vodacom with the same number. Sis on you guys!!!!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
