BAD BAD REPAIRS AND SERVICE FROM

I so upset with the vodacom repairs.I booked my son phone 6 times in for the same fault. Every time a softwre was done and the device is booked the next day after collection for exact fault.I have 3 contracts with vodacom and paying every month but the cant swop or replace the blerrie phone.it going on for a year and the phone is in for a month. But Im paying.The phone was booked in at N1 City branch the manager staff is very helpfull but the repairs side of the company is BAD and she must the ****.I want my son phone swoped for new device asap. I am just fed up with *** and will take it to the highest court if it ls not resolved asap.My last communication was with Colleen at Hq