tM
thuli M

1 reviews | Active since Jun 2010

27 Jul 2015, 22:33

bad bad phone and contract

As your valued client I am highly disappointed with the service I often receive from Vodacom .<br> I even thought maybe I should just take Cell C on their offer .<br> One would thinkI would get a good offer for being such a loyal client for so long .<br> Igot an upgrade from the 4u store at the East rand mall .<br> I wanted a blackberry and Lord behold the sales ladies said I should go for the LG as it is good bla di blah !!<br> For R199 - 110 free time.<br> I hate this phone !!!! I use it for work ! can hardly hear my clients ! it is a ****** useless phone . the sales agents should stop doing this . . they were promoting LG they even had LG sweaters on . I don't like this phone at all !!<br> It is useless !! and also imagine my shock when I saw Cell C offering same at a much less price(R145) - that just killed me .<br> I want end all this !!! I DO !!!I DO!!<br> Someone get in touch with me asap ! Let's end this contract! I am very unhappy !! very dissatisfied !!<br> Awaiting your speedy response .<br> Should I not be valued to receive a response. . .I am out on my own !!-will def port my money !<br>

0
Replies (1)
Vodacom
Vodacom's reply28 Jul 2015, 12:14
Official
Hello laury1234,

Thank you for taking the time to raise your complaint with our team.

My name is Craig Julius and I will take ownership of this and my objective is to turn your complaint into a compliment and I'd like you to help me with this.

I will be in contact with you regarding this matter in order to resolve or address.