HO
Hannes O
1 reviews | Active since Sept 2015
28 Sept 2015, 14:30
bad bad follow up from tecnical dept
After how many phone calls and complaints about the signal of a tower out in the country side we are still not been helped,<br> Vodacom have got 3 contract phones with me and they are useless were we are staying with a tower in sight about 3km from us. Iwould like to cancel my contracts as im paying for something i dont use and from vodacoms side they dont seem to care about the problem 14 days for tecnical dept to look at the problem and its been 3 months on first complain and now 1 month on second complaint. Service is bad and there is no customer care at all!!
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Replies (1)Vodacom's replyOfficial
28 Sept 2015, 16:55Hello sideways1,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply28 Sept 2015, 16:55
Official
Hello sideways1,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
