Bad Bad Customer Service

Afternoon Hello Peter, Thank you again for always assisting us voiceless consumers. I am Writing this review on behalf of my sister Linah Mphahlele. Last year September she received a tele marketing call from Vodacom, unfortunately she forgot the name, telling him about the a laptop contract and she agreed to it and was told the laptop will be delivered to her surprise the laptop was delivered with a cell phone. When she arrived home she found a laptop with a cell phone, she immediately called Vodacom to let them know that she didn't want the cell phone only the Laptop. Vodacom promised to come and collect the cell phone but never came till this day. Every day second day she is calling Vodacom from last year to come and collect they promise to come but do not come. Last month august she went to Capitec Bank to apply for a loan only to be told that she has been blacklisted by Vodacom because she is not paying the cell phone contract that she is having with them. The Contract that she never app**** for. She is being sent from pillar to post, **** to by consultants who says their manager will come back to her but they don't. Hello Peter please assist my sister Linah because even her marriage is falling apart due to this. ***