MJ
MARIETTE J
1 reviews | Active since Dec 2012
04 Feb 2026, 15:05
BAD BAD customer service
I need to cancel my contracts and if I phone cancellation department they just put the phone down in my ear I phoned 4 times. They have a problem upgrading my contract and if I need to cancel they also have a problem.
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Vodacom's replyOfficial
05 Feb 2026, 07:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Feb 2026, 07:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team