1 reviews | Active since Dec 2016
Bad bad customer service
I called Vodacom call center on 29 Sep at 07:30AM to enquire. From the beginning of the call, consultant was talking to someone while I was explaining and I asked her if she needs time to finish what she is doing, she didn't respond and just continued with the call which she dropped after, didn't even offer other assistance. Ride, unprofessional and bringing a company at disrepute.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Nellie,
Your matter is resolved.
Regards,
Cassandra
Dear Nellie,
Your matter is resolved.
Regards,
Cassandra