1 reviews | Active since Jun 2017

15 Sept 2019, 12:19

Bad bad costumer service toll free calls

I being trying to speak to a consultant buy dialing 111 all i get is they have a large volumes of call, 24hr a day. I cant even chat it a robot that will answer the chat. What kind of service is there in vodacome. Even when you go to the vodacom shop its not easy to get help. Please pleased vodacone i need help. ***

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Replies (1)
Vodacom
Vodacom's reply15 Sept 2019, 15:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team