BAD BAD BAD Vodacom service and reception
<p>Good day,</p> <p>Since last week, the Vodacom reception was bad/poor/not existing !! On their website it is shown that that the coverage in our area is 4G. This is not true at all !!!</p> <p> </p> <p>We live on a farm outside Polokwane and as mentioned the reception is poor and sometimes non existing. Many of our neighbours changed and connected to a private service provider Capricorn Networks.</p> <p>Still... they have to pay their Vodacom contracts.....this is not fair at all !!! How can Vodacom expect me to pay my bills on time , but they don't come to the party by providing the service taht I am paying for.</p> <p>At this moment we only have Egde available. I also tried to call Vodacom customer care at 111 and 082111 to report this, but the calls cannot connect at all......</p> <p>This is so frustrating as I have a lot of work/admin to do online - nothing is possible !!</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
