JL
Juan L
1 reviews | Active since Sept 2020
14 Sept 2020, 14:09
Bad bad bad vodacom
Worse service ever no help when calling account regarding a cancelation done in November! Then im told its arears after several payment and still nothing almist 1 year later. Unacceptable! stay away from vodacom you talk to computer and when you get thru ti a so called consultant they can not do anything. I can be contacted on ***
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Replies (2)
Vodacom's replyOfficial
14 Sept 2020, 16:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Sept 2020, 16:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JL
Juan L's updateReviewer Update
14 Sept 2020, 16:43Vodacom has not contacted me and are still billing me for a free simcard recieved, note paid for it and cancelled in november 2019 again paid and canceled 2 times in 2020. Still terrible *********** service
JL
Juan L's update14 Sept 2020, 16:43
Reviewer Update
Vodacom has not contacted me and are still billing me for a free simcard recieved, note paid for it and cancelled in november 2019 again paid and canceled 2 times in 2020. Still terrible *********** service