1 reviews | Active since Feb 2017

11 Nov 2021, 12:00

Bad bad bad. Store manager very rude and ***********

Vodacom carnival mall boasting about being store manger of the year for a number of years but treating customers in a very bad manner and also not giving any solution. Telling customers that they should go to another store. Knows NOTHING about sales and when I address him on any matter tells me that no problem, when receiving a complaint he tells his side. Seriously. Unacceptable behaviour. No customer service skills. Certainly ***********. He should work on an MTN or apple store floor to see how business is done. Bad bad bad Vodacom

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Replies (1)
Vodacom
Vodacom's reply11 Nov 2021, 15:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team