RJ
Riaan J

1 reviews | Active since Aug 2018

25 Sept 2018, 12:21

BAD BAD BAD SERVICE !!! second ticket on helopeter

okay my first post was on the 27 the of August2018, Vodacom just ticked on hello peter that they have responded to my request, they phoned the following day, I explained my situation and now we are another month down the line, NO RESOLVEMENT …….

0
Replies (2)
Vodacom
Vodacom's reply25 Sept 2018, 14:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply26 Sept 2018, 12:45
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

As per discussion, kindly note that your query is currently being addressed by the relevant department who will be contacting you to offer further assistance

Regards

Consumer Website Team(