BAD BAD BAD SERVICE, BAD NETWORK...

Bad encounter with the service i received from vodacom. I signed up for data last year october their router has been giving me problems since january this year. Not connecting to the metwork battery finishing faster,needs to be switched on and off every now amd then. Now to my suprise i am being billed R628 for it instead of R299. Upon calling vodacom i am being told i subscribed to opera mini .like they are not even bothering to male am investigation they are not even explaining to me who did that because i dont even have opera mini. Now that i want to cancel their useless router i am being told i should pay R1600 what for because this router is dysfunctional. They did not even bother to give me a replacement nor refund me on the R628 they took. Funny how people are nice when they sign you up from there they treat customers like trash.