Bad bad bad service
<p>A month ago we had a problem with vodacom our internet acces was of no internet no whatsapp it took them two weeks to sort it out. Since then our phones stays on H it is a struggle to use the internet it keeps on saying internet connection lost. Most call that i recieve is cut of calls or it rings on the caller side but not on my side. My phone does not even have a miss call sms or nothing. When i called vodacom they told me that what do you want me to do? They have to put up towers in pta before all of this **** we had lte in sasolburg and in pta now only H. When i tolled her that but vodacom wants me to pay my bill every month se said yes i should pay and i said no i pay for a service and that i dont have. They dont want to cancel my contract without me.paying the penalties and i will not pay. Vodacom is ****ing me off in the sence that im paying again for a service i do not get. My 2x2gig data is going to expire the end of this month R500 data down.the drain. WHAT ARE YOU GOING TO DO ABOIT THIS VODACOM. I AM FEd up with this</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
