BAD BAD BAD BAD!!!!!!!!!! VODACOM

Item: Vodacom
Rating: 1
Author: Martie Krüger

Been struggling to cancel my month to month top up contract with Vodacom for longer than 3 months. My account is in arrears due to bank details that have changed and no on in customer care , cancellations department, collection department or in the BRANCH can assist me!!!!!!!!!!

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Replies (1)

Vodacom's replyOfficial

03 Apr 2024, 12:04

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply03 Apr 2024, 12:04

Official